Privacy Policy

Curative Assist, LLC ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Curative Assist service at curativeassist.com.

By using the Service, you agree to the collection and use of information as described in this policy.

We use your information to:

• Provide, operate, and improve the Service
• Process your documents through AI analysis to generate curative insights
• Save and retrieve your case history, contacts, notes, and templates
• Send access approval and account-related emails
• Calculate usage and billing for your account
• Respond to your support requests
• Comply with legal obligations

We do not:

• Sell your personal information to third parties
• Use your uploaded documents or case files to train AI models
• Share your data with other users outside your organization
• Use your data for advertising purposes

• Uploaded documents are stored securely in Supabase Storage and retained according to the retention period you choose in Account Settings (from end of session through keep forever; default is 30 days)
• Case files, contacts, notes, and analysis results are retained according to the same setting and removed automatically when that period expires, unless you select indefinite retention
• Retention controls — you can change how long we keep your data at any time under Account Settings → Data retention
• Team accounts — members of the same organization can access shared case history and contacts within their organization only
• Data isolation — your data is never visible to users outside your organization
• All stored data is encrypted at rest and in transit

• Documents you upload are sent to the Anthropic Claude API for processing
• Anthropic does not use API data to train their models per their API usage policy
• Processed results are returned to you and stored in your account
• We do not retain raw document content beyond the processing session unless you save the file

We share your information only in these limited circumstances:

• Anthropic — documents and text are processed through the Anthropic Claude API to generate analysis
• Supabase— your data is stored using Supabase's secure database and storage infrastructure
• Clerk — authentication and session management
• Resend — email delivery for access notifications and account emails
• Stripe — payment processing for subscriptions and billing
• Legal requirements — we may disclose information if required by law, court order, or government authority
• Business transfer — in the event of a merger or acquisition, your data may be transferred with appropriate notice

We implement appropriate technical and organizational measures to protect your data including:

• HTTPS encryption for all data in transit
• Encrypted storage via Supabase
• Secure authentication via Clerk
• Access controls limiting data to authorized users only
• Regular security monitoring

While we implement reasonable safeguards, no method of transmission or storage is 100% secure. You use the Service at your own risk.

You have the right to:

• Access — request a copy of your personal data we hold
• Correction — request correction of inaccurate data
• Deletion — request deletion of your account and associated data
• Portability — request an export of your case files and contacts
• Withdrawal — withdraw consent at any time by discontinuing use of the Service

To exercise these rights, contact us at cory@defaultingtoai.com. We will respond within 30 days.

• Active accounts — data is retained for the duration of your account
• Uploaded documents and account data — retained according to your chosen retention period in Account Settings (default 30 days; options include end of session, 24 hours, 7 days, 90 days, or keep forever)
• Deleted accounts — data is deleted within 30 days of account closure
• Billing records — retained for 7 years as required by law

The Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that a minor has provided personal information, we will delete it promptly.

As a Florida limited liability company, we comply with applicable Florida privacy laws. Florida residents have the right to know what personal information we collect and how it is used. Contact us at cory@defaultingtoai.com for any privacy-related requests.

The Service may contain links to third party websites (such as statute references and county websites). We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.

We use essential cookies and session tokens necessary for authentication and Service functionality. We do not use advertising cookies or third party tracking.

We may update this Privacy Policy from time to time. We will notify registered users of material changes by email. Continued use of the Service after changes constitutes acceptance of the updated policy. The "Last updated" date at the top reflects the most recent revision.

For privacy-related questions or requests:

Curative Assist, LLC

Email: cory@defaultingtoai.com

Website: curativeassist.com